Pros: a handy reference guide

Cons: techniques not applicable universally

The Memory Jogger: A Pocket Guide of Tools for Continuous Improvement (Memory Jogger) by Michael, Ed. Brassard is the ultimate resource in your pocket as this book helps everyone in your organization improve daily the procedures, systems, quality, costs, and yields related to their jobs. The Memory Jogger is the perfect guide to involve every member of your organization in quality achievements. It conveniently presents the tools in two categories: problem identification tools, and problem analysis tools. It also offers a technique selection guide according to task.

Each tool is presented along with three examples: manufacturing, service/administration, and daily-life situations. It is a very, very useful quick reference guide. This pocket guide provides your teams with practical instructions on the basic tools and you learn a lot from many examples of problem-solving techniques provided in this book. Through this book you can easily involve everyone in your organization using a convenient and easy-to-use reference tool.